Amy-T’s 2-year DowntownHost Review
First, it’s nice to see someone with nearly 2,000 posts on WebHostingTalk come out an review a webhost. Often most of the reviews are done by someone making their first post because it’s a fake or they were so happy/pissed off that they made a brand new account just to post their review.
Nevertheless, Amy-T has had a pleasant experience with DowntownHost, especially when it comes to customer service. All of her problems have been fixed, some took as little as 3 minutes while other more extensive problems up to 2 days. Every time though Amy-T felt that the tech was trying very hard to resolve the issue.
I opened an account with them back in 2006/06/28.
I have not had to talk to support that much except for a few of my clients that also had hosting with them.Each time I talk to them they are very friendly and try their very best to solve the problem.
I forgot the date but some time back I think it was in April or May not real sure one of my clients was having an issue with downtown and I spent about 2 days with downtown tech support in fixing her issues. Even though she was not happy about how long it was taking or that she was having issues. I think how hard the tech staff worked on the issue with me was very professional and maybe even above and beyond to try and get things working.
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