July 16, 2008 at 3:51 pm
· Filed under News
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It looks as though Powweb is increasing the monthly fee for its long time customers from its traditional $7.77/mo to $8.77. People who have been with Powweb are slightly miffed as new customers to Powweb only pay $7.77 while old customers are now paying extra. Sounds to me like Powweb is slightly confused about what it’s doing, or maybe they’ve decided to take a hint from the telecom industry and charge an introductory price to new customers and them ream them if they decided to stay on board.
Hopefully people will let know Powweb what they’re doing is wrong and get this fixed.
Powweb’s regular monthly charge is $7.77… Long term customers have been paying this for years, and it’s still the price listed on their main page. It’s even the price new customers will pay…
However, existing customer for some reason now have to pay the undocumented price of $8.77 a month.
Way to treat your existing customers! Charging them more for no reason other than they’ve been loyal!
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July 14, 2008 at 7:04 pm
· Filed under DowntownHost
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maniakaz has a blog styled review of DowntownHost with near monthly updates. maniakaz is running a Joomla powered website, which comes with its own headaches if you are not very familiar with how to set it up and common problems that arise. However, when problems came about maniakaz just shot an email over to support and the problems were fixed in a timely manner (less than a day).
Overall maniakaz has had a positive and realistic experience with DowntownHost.
Next month (almost…) of experience with them.
First impression: site functions slower when compared to what is was at TCH.
Issues:
1. Some problems with my Joomla. At December 29 my Joomla crashed. I contacted support (2007 12 29. 07:58). Soon I was answered something was corrupt and needs to be deleted. The question was if I ok that. Some hours later (7, if I do recall it good)
View the full thread - Warning, English is not maniakaz’s first language, so please ignore some of the grammar errors.
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July 13, 2008 at 7:07 pm
· Filed under IPower
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Gywtherin with IPOWER for 6+ years hosting a small personal site. Recently though, they added a guild website. This wasn’t a problem in itself, but the webhosting was migrating to a new platform and it was difficult to get the guild’s website up and running under the new platform. The support was less than helpful to Gwytherinn and they decided to move on to a new host.
This stuff happens with all hosts, believe me. I have experience with too many to count. Always keep a backup and be ready for these problems that are inevitable. Very few hosts are superb and it’s the rare times like these when most hosts are bound to lose a few customers, especially when upgrading from PHP, MySQL and other core programs to their latest versions that tend to cause compatibility problems with old code.
I’ve been hosting a personal site with ipower for about 6 years and most of the time it’s been fine in terms of pricing and service for what I’ve needed. About a year ago I started a gaming guild site that is also hosted with them which experienced many unexplained outages. (All I can think is a bandwidth problem, even though it displayed garbled statistics that it was both exceeding and hardly using any.)
They migrated the gaming guild’s site to the new platform they’re making everyone go to (vDeck 3) with no problems, but it is horrendously slow and tedious to work with. How this could have been considered better is beyond me.
I found my personal site to be down a few days ago and emailed customer service about the problem when it did not clear up after a few hours. I was looking for information on whether it was a problem on my end or theirs and got back this gem - “you need to check the errors with your Web site by your own. If you do not wish to do so you can signup for a new account.”
http://www.webhostingtalk.com/showthread.php?t=705126
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July 10, 2008 at 12:30 pm
· Filed under iMountain
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calidude has been with iMountain for quite some time. It appears as though iMountain is a “green” host, in that it is powered by the sun! Apparently they have solar panels blanketing the roof and walls of the building and since they’re located in Southern California, there’s no lack of sunlight to provide juice. They don’t say how much of their power is provided by solar, but I really doubt it could be entirely on solar, as servers and air conditioning units are very power hungry.
…Back to the web hosting, he’s pleased with their service and only experienced one major outtage in a year.
I forgot to write a 10 month review so here is my (almost) 11 month review.
GOOD: Support continues to be as fast as ever. I received a reply to one of my tickets the other day in under a minute. Must be a record. Also, the servers continue to fly along at lightning speed, as does their internet connection.
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July 8, 2008 at 4:27 pm
· Filed under LunarPages
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papayogas has hit a bit of a rough spot with their hosting at Lunarpages. I see these types of problems often and they usually revolve around someone trying to communicate with a web host on non-preferred methods like direct email. papayogas sent an email to Lunarpages and didn’t get any support.
Sure it would be nice if web hosts had direct email support, but these days nearly everyone has a ticket system that helps to keep track of questions and get them answered in a timely method, that email is being phased out. Although email is on the way out, calling on the phone is always the ideal method when all other avenues fail.
I was host with lunarpages.com one day I got a mail from them that my account has been deleted. Sent them mail for the reason why my account was deleted because I need my account I register for two year and they have host me about one year, up to date I haven’t got any explanation from them and they have stop responding to my mail I have 5 domain with which need it badly could any one help me to get my domain from them. Right now I have register with deferent hosting company
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July 5, 2008 at 9:53 pm
· Filed under Reseller, cPanelReseller
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Everyone knows that the first week with your host is going to be the busiest communications you’ll ever have with your host. There’s setup to do, customizations your sites need, and getting to know the different features that your host offers. If a host is slow at communicating with you during this first week, it can be a major pain in the ass.
DeadBeet has been with cPanelReseller for 7 days and so far so good. The support has been instantaneous, as well as well thought out. Overall he’s very impressed and we’re looking forward to a more in-depth review in the coming months.
Feature
They offer the same kind of features with cPanel as any other host, but I have been told that we will get a site builder soon! They do offer Domain Reseller accounts, which I was very thankful for!
Overall
Overall, cPanel Reseller has been extremely great to me, and I do not think that it’s just me! I am extremely pleased with my overall experience with cPanel Reseller throughout this past week, it’s been a better ride than any other host I could find at this price. I would seriously recommend them to anyone!
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