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Amy-T’s 2-year DowntownHost Review

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First, it’s nice to see someone with nearly 2,000 posts on WebHostingTalk come out an review a webhost. Often most of the reviews are done by someone making their first post because it’s a fake or they were so happy/pissed off that they made a brand new account just to post their review.

Nevertheless, Amy-T has had a pleasant experience with DowntownHost, especially when it comes to customer service. All of her problems have been fixed, some took as little as 3 minutes while other more extensive problems up to 2 days. Every time though Amy-T felt that the tech was trying very hard to resolve the issue.

I opened an account with them back in 2006/06/28.
I have not had to talk to support that much except for a few of my clients that also had hosting with them.

Each time I talk to them they are very friendly and try their very best to solve the problem.
I forgot the date but some time back I think it was in April or May not real sure one of my clients was having an issue with downtown and I spent about 2 days with downtown tech support in fixing her issues. Even though she was not happy about how long it was taking or that she was having issues. I think how hard the tech staff worked on the issue with me was very professional and maybe even above and beyond to try and get things working.

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maniakaz’s DowntownHost Review

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maniakaz has a blog styled review of DowntownHost with near monthly updates. maniakaz is running a Joomla powered website, which comes with its own headaches if you are not very familiar with how to set it up and common problems that arise. However, when problems came about maniakaz just shot an email over to support and the problems were fixed in a timely manner (less than a day).

Overall maniakaz has had a positive and realistic experience with DowntownHost.

Next month (almost…) of experience with them.
First impression: site functions slower when compared to what is was at TCH.
Issues:
1. Some problems with my Joomla. At December 29 my Joomla crashed. I contacted support (2007 12 29. 07:58). Soon I was answered something was corrupt and needs to be deleted. The question was if I ok that. Some hours later (7, if I do recall it good)

View the full thread - Warning, English is not maniakaz’s first language, so please ignore some of the grammar errors.

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mikey1090’s Downtown Host Review

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mikey1090 has been with Downtown Host for a little over 6 months and just posted his final review, as his site has grown beyond the shared-hosting level and now requires the greater resources that a dedicated server can provide.

Mikey didn’t provide any specific performance stats like uptime, but said before his site was extremely popular his site was fast and responsive (and when his site become a little too popular, eating up 25% of all the server’s resources, it was no so speedy anymore!)

he Servers

The servers are great. Fast, reliable, and the uptime was great. Any downtime was usually caused my my online game causing too much server load, so if it wansnt for me uptime would have been superb.

The hosting plan

I was on the bronze shared hosting plan. Price was great, no $3 for 1 trillion GB bandwidth or anything silly. I had 100GB transfer limit and rarely breached 20GB. I got everything i looked for in termsm of hosting plans - cpanel, mysql, php and even SSH access which many hosts dont give.

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