September 15, 2008 at 5:16 pm
· Filed under Steadfast
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Steadfast is a hosting company using H-Sphere control panel, which is why Nadabrahma signed up with them. Things were going well for Nada until he tried putting on a wordpress blog with a custom theme. He inquired with the host as to why the blog was not loading properly and did not receive an answer, as wordpress was not something the support wanted to cover.
then put a Wordpress blog on that account (installed it myself using the latest WP version). I noticed it loaded a bit slower than the static sites but didn’t feel it was much to worry about.
However, yesterday morning when I tried opening that blog in my browser, it wouldn’t load at all! And the other static sites loaded normally.
I contacted their support and explained to them that the blog had gone down from one day to the next, and that I had made NO changes to the code in the meantime.
Nada eventually found out it was his theme that was causing the problems and I think the host shouldn’t be to blame for that. Nada installed something that was broken on his hosting account and expected the web host to fix it for him. However, this is a good thing to note, that Steadfast does not provide newbie level support, so if you are extremely new to the web you may want to go with a different host. However, intermediate to advanced users should be fine with this kind of support.
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