July 14, 2007 at 1:24 pm
· Filed under Dedicated, SharkTech
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brc_csf was looking for a web host that provided powerful dedicated servers for those on a budget. Because brc_csf does not need much support all he needed was a server up and running, he thought it would be a good match.
After signing up though, there were multiple delays and not much communication coming from SharkTech’s support team. After deciding that the host was not going to work out brc_csf tried to get a refund of the money, but was rejected.
12 hours later we were still at the queue. At this point we started some google searchs wondering if we whould go on and found some bad reviews. We thougth about all those issues (not receving replies to our previous e-mails, server being setup incorretly, hardware problems) and decided for cancellation and asking for money refund, which in my opinion seems fair, as they have not honored the 48h and the server has not been used yet. It even does not work. Also, we would not host our business with a company that silently ignore their clients. My stomach hurts when thinking about having a server down without replies.
The request was forwarded to sales which told us: “WE DON’T WORK WITH REFUND”.
We have lost US$373, have a server that does not work (reinstall STILL did not take place, hardware replacement either - More than 24 hours later).
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July 12, 2007 at 12:00 pm
· Filed under Dedicated, Expedio-Servers
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Nick recently went with expedio-servers because he wanted high availability for his websites. The company expedio-servers purports that its service will have 99.999% uptime, because their minimum hosting package is 2 AMD servers in a cluster. If one server fails the other server picks up the slack without missing a beat. This is definitely a hosting service that I would enjoy seeing enter the mainstream and hopefully have some competition to bring prices down.
*Uptime:
Since this is cluster configuration, uptime is awesome. I tried rebooting a server, turned it off by “poweroff”, stopped network service, yet sites run happily from other servers without any noticable delay for failover. I saw on the site that you get 99.999% uptime no matter what happens to the server. Gonna try to crash the hdd using fdisk and see if the server still runs. Any other testing ideas are welcome
I was able to verify that all data is sync’ed properly across the servers despite the reboots and poweroffs. I used md5sum to verify data integrity for a raw file of 150MB. Results were good, and md5sum matched on both servers. So the data mirroring is real-time as advertised.
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July 10, 2007 at 1:46 pm
· Filed under Dedicated, JustEdge
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BrandMan211 recently purchased a dedicated server from JustEdge.net and after getting past a little slow start, he was blown away by how hands on the owner was. BrandMan had every single one of his cPanel accounts transferred to his new dedicated box by the owner, at no charge. This was BrandMan211’s 1 month review.
Support - 10/10 (If I could, I would rate it far more)
JustEdge provides the best support I have ever seen! Gregg is the kindest person you could ever meet. He’s always there to help me out or give some advice. He provides IM support, but you could always send tickets or call the data center for help. His support team are also very friendly and helpful, although I always wished they provided AIM support instead of just having Gregg deal with all my nonsense. He’s so great that I feel guilty wasting is time with my stupid questions. The one thing I must admit is it does take him a bit of time to respond on AIM, but can you blame him
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