NeoRaven Lunarpages Review
NeoRaven was running a small forum on Lunarpages’ Windows shared hosting environment and was not pleased with the service. Neo specifically did not enjoy the slow FTP access which seemed to time out if the files were bigger than 1 Megabyte. He was with them for a little over a year, so I’m guessing that these problems are recent, even though he didn’t mention a specific time frame. Has anyone else had any experience with the Windows service at Lunarpages? IMO, if you want Windows hosting you should be willing to pay more than a comparable Linux account, as there is no way that a company can provide the same service when Microsoft charges so much for server software (i.e. thousands and thousands of dollars per server).
# Control Panel backup options:
Backup feature locks up. It will lock your entire domain (as you are told), but the page will display a message indicating completion when in fact it wasn’t. The backup does still run, but it takes 3 hours to back up a set of vBulletin files and its database.
Using any other form of backup feature (vBulletin’s, both download and file backup, or phpMyAdmin) fails because the pages take 15 minutes (!) to load only to produce a file that contains php timeout errors.
# Support:
Equal to worthless. Their FAQ either does not solve the problem the Q presents, or it does not contain the proper information. Takes a full day or more to get an answer on a support ticket, only to find they didn’t actually read your ticket and just paste some standard RTFM reply.
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